Payment & Refund Policy

PAYMENT

We do only accept payments with either a debit or credit card and do accept both Visa card and MasterCard for payment. All payments are subject to our Terms of Service.

  • PAYMENT FOR MEMBERSHIP

    All our new Basic Members will be able to try out our Services for a Pre-Access period of 3 days, for 3 USD before they commit to a for full Membership.

    All our new Premium Members will be able to try out our Services for a Pre-Access period of 14 days, for 0 USD before they commit to a for full Premium Membership

    At or after the conclusion of the applicable Pre-Access period, the subscription fee for the Membership chosen upon sign up will be renewed automatically for a period and price as chosen upon signup.

  • HOW FOR PRODUCT(S) ONLY

    All product purchases are done directly on the Site. If you are not a Member you can purchase to the regular prices shown. If you are a Member, or sign up for the Pre-Access to become a Member, you will be able to purchase at the discounted prices shown.

RETURN AND REFUND POLICY

In case you wish to return one or more products, you will need to inform us within 14 days from delivery by contacting our Customer Support team, either via phone +16163446341 or via email [email protected].

Sealed products are only eligible for a refund if they are still sealed upon return, consequently your right to return the product ceases if you unseal the product(s) after delivery.

Refunds for products will only be issued once we have received the returned product(s), according to the Terms of Service. All refunds will be issued to the same account as from where the product(s) was paid for.

  • RETURN ADDRESS
    Dummy corp
    Registration #123456AB
    Random street 14, Random block, ABC-123, Fictive Town, 51st State
    Country

REFUND – MEMBERSHIP FEES

In the unlikely event you are not satisfied with our Service and wish a refund, you will need to contact our Customer Support team, either via phone at +16163446341 or via email at [email protected].

Requests to cancel a Membership must be made in accordance with our Terms of Service.

We do not issue refunds for partial used Membership periods. Refunds for an already paid Membership fee where the Membership Period has already started (and/or ended) will be subject to our sole decision and will be depending on the specific circumstances. All refunds will be issued to the same account from where the Membership fee was paid.

If we decide you are eligible for a refund for your Membership fee, we will process the refund within 3-5 business days from our decision, please note that depending on your payment institution it can take up to 12 business days before the fund reach your account.